We make every effort to ensure your parcel is packed and shipped as quickly as possible.
For shipping of orders within Australia please allow at least 7 to 14 working days.
For shipping of International orders please allow at least 21 to 28 working days.
Orders containing a backorder item will be sent as soon as the backorder item is in stock.
If the current order and backorder are requested to be sent separately, additional postage cost will be charged.
While we make every effort to ensure your parcel arrives at the correct destination, there are a number of factors outside of our control. In situations where your package has gone astray because we have made a mistake with your address, we will ship the package again free of charge, but the responsibility for supplying the correct address does however lie with you, the customer.
**2018 CHRISTMAS SHIPPING**
Please note that our offices will be closed over the Christmas/New Year period. All orders placed after Wednesday 19th December will be shipped when we return on 8th January 2019.